my world crumbled around me last night let’s talk about that I’m Rebecca and I’m Leslie we’re from Chicago Illinois good mythical morning good mythical morning today’s episode is brought to you by the rhettandlink.com/store where you can pick up merch including merch should I say merch yes sounds a little pretentious well stuff you can pick up clothing stuff like it means a good mythical morning t-shirt featuring the cockatrice and a flame you can wear it then you see somebody on the street they wear it you do the mythical handshake new friendships are formed yes and you know what our friendship is still forming really I thought it had solidified like the this show you know the plates in your knees now you turn 18 they fuse that your growth plates oh I feel like our friendship got to that point it’s maybe 12 years ago and now we’re kind of in like an arthritic all kind of bleep plateaued we have a plateau no I think this is opening new doors to our friendship and life in general you know there is a saying in life in general that when tough things happen when the going gets tough I don’t even know what freaking it I think the thing they’re doing is we’re not going tough gig that’s not the one I’m thinking of I’m thinking of the one where when tough things happen when things get tough you find out who your true friends are is that a saying no well it’s a it’s the premise right you agree with this well I’m coming up with a corollary to this premise that I guess you don’t know about or maybe no one knows about and that is when you lose the internet you learn about yourself oops that’s boy you took a saying that doesn’t exist and then you made an analogy that has nothing to do with that saying right so maybe I like the way you work you’re different I’m trying thanks for that we’re opening new doors here that’s what happened to me last night people I’m learning things about myself that are dark that I probably shouldn’t be sharing you did we’re biased an environment very dark and we’re going to reveal the darkness of myself all right I decided that my internet experience at home specifically my Netflix video streaming experience at home was not what I deserve so far I’ve been watching Netflix and it will load a little bit and I’ll be into a show or something and then it is pause yeah you can’t let this and then I’ll wait for it to buffer some more and then it’ll go some more how like how long between buffering sometimes a minute sometimes how I’m gonna joined how long has this happen exactly I deserve better than this and I determined that I don’t deserve it I deserve better I deserve an unbearable video experience it would be preferable but you don’t desert it’s not a right Netflix is not a again I’m in right I’m revealing the darkness within myself that’s how I feel so I’m gonna spend whatever money it takes it target to get a router that says Netflix on the box so that this doesn’t happen anymore this is a relevant part of your conversation because I’ve talked about this with you for years because we had a router that we use at the rhettandlink headquarters all the way back in Lillington not even Fuquay not here but way back in the day Billington going back like eight years we bought this router and then somehow you got hold of it because we upgraded because we do the Internet as a business I got hold of it because we didn’t need it anymore and I wasn’t gonna buy a new router so I’m plugging at my house and then using a router that is almost a decade old in the age of information accelerating change you fell behind like seven years ago and I was gonna remedy it last night so you know what you deserve you deserve every bit of buffering that you’ve been experiencing just to be honest with you well I’m fed up with it I got my router and the kid said hey we’re going let’s watch a movie I’m like yes and there’s not gonna be any buffering they’re like what do you mean dad I thought that was part of the movie that your kids think that buffering is a part of the inner zone I’d go get it I go get the router and I’m hooking this thing up and I was supposed to be pretty simple and I’m supposed to know what I’m doing everything’s working or at least the set up process is working fine and then all of a sudden I realize my modem not the router but the modem the thing that harness is the internet and gives it to be routed into my viewing experience that’s crapped out you know there’s supposed to be like four different blinking things happening on the modem just a happy little oh look I’m giving you the Internet and it’s is full of internet tainment and all types of great experiences bloom a little bit have a voice on it it’s as if the lights were saying that to the four lights but I was just getting one light this is totally coincidental like you’re totally coincidental I’m convinced to this it has nothing to do with the router even though I was tempted the modem was in a – of a committed relationship with your router they’re like whoa I’ve been together for eight years and now you’re gonna separate us like nothing’s you can’t let the modem get emotionally attached to the router that’s your mistake okay yeah you must be right about that well it was the one light was blinking and it was like it was just winking at me I’m going out on you you replaced my router and now you’re gonna suffer boy I changed the voice you gonna suffer you under self with a menacing modem so for the next hour I’m unplugging the modem waiting 15 seconds plugging the modem back in watching the lights go boom boom oh yeah buddy nothing’s changed should have waited 45 seconds nothing’s changed here I’m still winking at you you hate me you’re scaring me a little bit evil is growing inside of you cuz of your dependence on me you see you’ve been taking me for granted I thought you’re scaring the children also kids are sitting back there like when are we gonna get to watch the movie and then it dawns on me you could just show him a buffering signal they’d be satisfied with that you’re there is there is nothing else I can do I’m going to have to call Time Warner Cable ooh and you know no man wants to do this oh yeah especially a manly man such as myself it’s so humiliating to have to dial that number I you know I look it up on my phone because I still have the internet on my 3G phone right yeah I have to use the Internet in order to get the number in order to call the people about my broken internet welcome to what I don’t have that so I call the number and of course it’s you know it’s automated it’s as if they were saying hello if you’re not man enough to know how to fix your own internet press one OOP well the press was direct and then it’s as if they’re saying hello if you make a living off of the internet and you were so attached to it that you can’t go a few seconds without it and you’re a loser press 1 press 1 again at least someone answered the phone pretty quickly it was really saying some no some woman in India who said her name was Jane that she’s it’s short for something she was very friendly she answers the phone she just how may I help you I was like me I’m just I’m already I’m just trying to contain myself that’s how I’ve thought I was like well I’ve reset my modem multiple times I’m installing a new router but don’t worry about that I don’t even have it plugged in and I’m not getting the blankety blankety blankety I’m just getting the buh-buh-buh-buh gave her the full backer and she said this does not sound good um but then I knew that remotely she could do something to the router to check it so she said I’ll do something I’ll do that thing remotely and I’ll check it and see how it is in please hold so then she says after after like one minute of wind she’s like okay I can’t see the modem this is horrible news oh is it Time Warner Cable no it’s not it’s Simon we’ll call him back okay so anyway she said I can’t find your modem this is bad news I’m going to have to send a technician out to your location this is bad I said does that cost money she said no I was like oh good news for once and like I immediately send the tick she said the earliest thing can come out is three days from now oh man and I was so crushed inside that I could not speak and I was just 72 hours huh and then I guess because I gave her silence she was like thank you for allowing me to serve you today how as my customer experience been she’s like saying the last thing I doubt she said that that’s what she said how is my how is my hellish Amador cuz how is your customer experience better so I wasn’t even listening that point I was thinking three days and she’s asking about customer experience I’m like no no don’t don’t hang up it’s got to be something else you can do I’m like begging a woman at this time just try it again can you personally come from India there’s got to be some way you can do can ping a ling ding ding this thing and just try one more time she’s I’ve exhausted all of my options the technician will be there in three days how has my customers overspin she kept asking that like did you tell her I was like no no please don’t go it was like the first hour of jewelry Hatter’s a question I couldn’t answer the question I wanted I wanted solutions not to give up a survey where you could be like you’ve been great but my life sucks right now I’m you could have said something like this so then she hangs up the phone and I’m just sitting there in silence your family watching you your family like let her cry Darrell like did you think well my wife wasn’t there thank goodness but the kids were behind me on the couch waiting to watch the movie a lot of pressure on and then I just remembered well I didn’t remember anything I wasn’t thinking straight I picked up the modem and I just started hitting it wow wow wow come on you know there was nothing else I could do giving it it’s like CPR I was like literally hitting the thing and blowing into the back yeah it was it in the old teller I didn’t that way I could work it worked on Nintendo cartridges they used to hit old televisions that had like the tube and it would make them work yeah so I thought that would make it work you did and then all of a sudden I hear Lily go dad not turn around look at her she’s like is everything okay I might know for three days what are we gonna do and then I turn around and I hit it against the entertainment sisters and a great example I know I’m sorry children I’m sorry I want to apologize to all the children out there including my own for being such a bad example but what can you do what does this reveal about me how can I go without the internet for three days then I put the kids in the bed without seeing movie I’m sorry you’re not gonna get to watch the movie I come back in there and I look and it’s work the modem started working and the internet was back you’re kidding and my life was in order again the darkness had subsided what about the buffering celebrate with me I am a great person I don’t think I has anything to do with how great you are is a buffering Gong yes is the technician still coming yes cuz I think it’s a power supply or something or maybe they’ll just give me a new modem I don’t know what it is but he needs to fix it because the that panic can’t happen again hey don’t tell him that you did all that stuff that I made it I just be like it’s kind of crapping out it’s working now but it doesn’t work most time just give me a new one have you taken sir have you taken this modem hit it against something like your entertainment center because I see a crack on it I see a dent in your entertainment center don’t ask my children anything sir kids go in the other rooms be quiet because I’m happy for you I don’t think it makes you a better person but I’m happy for you it makes me a horrible person I’m being facetious I’m proud of you though I feel dark and indebted to this technology that I need to break free from but I just can’t do it I’m an addict I’m proud of you forgetting a new modem I mean a new router though you know whoa you got a lot of pent-up something you just spun the heck out of the mythical wheel of mythicality I’m still seething inside maybe and I’m trying to be happy because I know that everything’s okay now well maybe I keep tell myself your day will be made and it’ll land on one of the secret spots you still have the Internet everything’s gonna be okay what does that happen what if it landed on one of the secret spots I need this I need this nope GM M’s thirty year anniversary so we’re gonna act like we’ve been doing this over 30 years this 2012 12000 42 what’s the year well first of all mm what I don’t know why we talk like this yeah I was up early 60 something years old and apparently little gentlemen we turn into Southern gentleman we’ve gotten old and we’ve transplanted back into the South thank you for I have no clue what year it is oh well thank you for watching us let’s hey we’re not talk at the same time you will not talk you don’t talk so don’t poke with how many times have I added left I’m so tired of you and your scheming game I’m gonna pick you up like a modem and slam you into my entertainment I’m so happy though today I’m so glad that everything is Wireless now you don’t remember Maxon today we’re talking about that now lastest at least everything is wireless wireless electricity is my favorite thing and the wireless I got a wireless haircut the other day don’t taik about that you know you didn’t scared couldn’t Anna